|Factory Price Promotional Custom Christmas Santa Hats Cute Red Kids Hats|
|Product name||Halloween decorations|
|Delivery time||Depand on actual situation|
|OEM/ODM||Customization Service Provided|
Q1: Do you guys make sculptures from pictures?
A1: The answer is yes, we would make a 3D model first, when you confirm the 3D one, we would make a foam or clay model, and then we would make a mold, finally production.
Q2: When can I get the price?
A2: We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price, please call us.
Q3: What kind of shipping you use?
A3: Considering the volume is huge, sea shipment will be better, so if you want to have an order, you had better send us your order information early.
Besides, the air shipment or express is operational.
Q4: What is your warranty?
A4: AS for the painting, there will be some fade issues after a long time, regular maintenance will be necessary for sculpture every 6 months. We provide a year free maintenance, after that we provide free labor, but the ticket fare and lodging fee of the trip will charge back.
Q5.If my goods are broken when I get it, what should I do?
A5: It is not common that you receive one broken products, but to be honest, it may happen because of some accidents during transportation. The goods may be broken because of violent collision caused by ship, truck or careless handling. Please take several photos of the packing before you open it. If the packing is okay, but goods are broken, it is our responsibility. On the contrary, if the packing and the goods are both broken, it is the logistic company's responsibility.
We promise: no matter whose responsibility it is, as long as the goods is broken, we will try our best to send you a new one in shortest time freely.
Q6: What is payment/shipment terms do you have?
A6: EXW, FOB shipment term is ok; TT and L/C payment term is ok.